Flexible Operations

The Challenge

Arqiva operates and maintains infrastructure of national importance, but needed to become more flexible and efficient in its service delivery, to meet industry challenges.

Best Practice

Our Solution

We shared our experience and knowledge of best practice in field service and ensured Arqiva was equipped to provide a more agile and responsive operation.

Relevant Support

The Results

Arqiva was able to move forward with its transformation plans, confident in its vision and with targeted support to deliver value in the areas that most needed it.

Operational Savings

The Benefits

We highlighted how Arqiva could achieve a significant one-off saving, as well as £2.9m of annualised savings through improved processes and technology.

Leadent’s approach fitted exactly what we were looking for in terms of a very in-depth look at the drivers of our business but in a very rapid time frame. Unlike some other consultants they don’t just tell you what you already know about your business—they take ownership of the problem and real pride in delivering the goals

Neil Taplin

Director of Operations, Arqiva