Future-Proofing
The Challenge
Zumtobel had ambitious plans for growth and needed to implement a scheduling solution that would bring value, not only for the initial contract, but in the future.
Enabled by our knowledge of OFSC and our pragmatic approach to implementation, Zumtobel were up and running with OFSC in less than four months.
Zumtobel got a carefully designed solution, utilising a technology platform from which they could roll out to additional countries with minimal customisation.
We aligned our implementation approach to Zumtobel’s preferred agile methodology and delivered the solution in a series of sprints, tested and accepted by key stakeholders.
Zumtobel had ambitious plans for growth and needed to implement a scheduling solution that would bring value, not only for the initial contract, but in the future.
Our OFSC experience meant we could deliver a rapid implementation, without compromising on robust and effective design and testing phases.
Zumtobel was able to take the blueprint design from our implementation and replicate it across its other territories, empowered by the knowledge transferred.
Zumtobel got exactly what they needed and expected – a carefully designed and pragmatically implemented best-of-breed solution, on time and within budget.
“ The Leadent team demonstrated its expertise in field service from the start; quickly building confidence in the project and solution. It delivered our template Oracle Field Service Cloud solution quickly - both on time and on budget. We’re now looking to further leverage Leadent’s experience in building out our service capabilities.